Senior Manager - People Consulting (HRT)

Summary of the role and purpose

People Consulting is an integral part of KPMG’s Management Consultancy practice and a growing part of our business.  This team help to transform the performance of organisations by changing the way people are led, managed and developed.  We do this by focusing on two key areas – delivering the people agenda on large scale, complex, change programmes and transforming the HR function   
 
We help organisations to change and adapt to the environment in which they operate.  Changes may be driven by decisions to digitise, to streamline, to pivot, to respond to new regulation or to harness the benefits of analytics or new technology.   Or they may be driven by acquisition or disposal.  Whatever the reason, our clients are continually re-designing parts of the organisation, and that’s where we come in. 

Description of the role

We are seeking a talented Senior Manager with experience in HR Transformation to support our People Consulting Corporates clients by applying HR transformation expertise, identifying opportunities and delivering HR engagements.

Through HR Transformation we help our clients to navigate complex transformation programmes through identification and adoption of key proposition areas across our HR Transformation capability areas: HR Technology engagements, establishing Global Business Services functions, developing HR strategy, and designing Future of HR operating models and functions.

This is an expanding area for us, and a hot topic for many of our clients, and you will have the opportunity to:

•    Join an established and highly successful HR Transformation practice, with the opportunity to leverage our leading practice methodologies and continue our growth.
•    Work closely with FTSE 100 clients across a broad range of industries including Energy, Telecoms, Retail, Life Sciences and Aerospace & Defence.
•    Lead complex projects and HR transformation workstreams with a team of consultants, to improve the way clients deliver HR Transformation.
•    Build and shape relationships with clients on a daily basis.
•    Generate new client opportunities by leveraging your HR Transformation expertise and network.
•    Take a lead role in developing our HR Transformation proposition and assets.
•    Take a lead in knowledge sharing and developing HR Transformation skills internally across our team.
•    Identify Business Development opportunities and turn these opportunities into sales.
•    Be a career coach for up to 4 consultants helping them to develop and progress their careers.

Role dimensions

Leadership and Management:  KPMG's Corps People Consulting team comprises over 50 team members.  You will be responsible for managing projects ranging in length from several weeks to multiple years and leading diverse teams of consultants supported by sub-contractors and members of the client’s own staff. You will deliver projects to agreed deadlines and budgets. The focus of this role is employing complex analysis to solve client problems in areas such as regulatory changes, disruptive technology, globalisation, changing customer needs, demographics and the environment and sustainability.

Stakeholder interaction and challenges:  Your clients will normally be from the corporate world across all sectors.  The ability to develop strong client relationships with clients from diverse backgrounds and at all levels of seniority, including senior leaders, will be crucial. You will effectively communicate points of view and evidence that shapes client decision making.  You will be required to regularly interact with Partners, Directors, and more junior colleagues within KPMG to source insight and expertise and to provide progress updates. You will also lead or support interactions with senior members of the client’s leadership team.

Impact, Risk, Accountability and Governance:  This is a high impact role.   You will be responsible for developing robust problem-solving methodologies, structuring, and reviewing complex analysis, and delivering clear and effective deliverables. It is essential that you can work independently to clarify client issues and develop logical and implementable solutions to those issues, which are supported by robust analysis. You may be subject to additional background checks as part of a financial client’s due diligence.

The Person:

You will have proven experience in helping clients to shape and deliver HR Transformation solutions including a range of:

• In-depth knowledge, skills and experience with HR transformation enablers and their applications, including HR strategy, HR Technology, HR policies, HR processes and controls, target operating model design, service delivery, cultural change, communications and engagement strategies.
• In-depth understanding of the strategic challenges and opportunities facing HR leaders and ability to analyse and synthesise industry and client challenges into implications and transformation programmes for the HR function.
• In-depth understanding and experience of various HR operating models (centralised, decentralised etc.), capability to define and implement organisational design / redesign initiatives and the Business Case for Change.
• In-depth understanding of HRSS strategy and the GBS offering (including location, language etc.); comprehensive understanding of advisory and transactional services provided and full spectrum of service levels and KPIs.
• Experience in leading and managing HR transformation programmes to meet client needs, either as part of a wider programme or standalone. Could include:
  • HR Operating model strategy, redesign and implementation (HRBP / HRSS / COE).
  • Service delivery model design including design and implementation of roles, responsibilities, etc.
  • HR process efficiency assessment and process re-design.
  • HR governance structures.
  • Constructively challenging and conveying key messages to HRLT, HRD and Project Sponsor level stakeholders.
  • Managing a team through organising, running and summarising outputs from client workshops.
  • Understanding of key HR technology (ideally ServiceNow, Workday, Oracle, SuccessFactors).
• Experience as a HR Practitioner is desirable but not essential.

You will possess knowledge and experience in wider People Consulting capabilities including change management, organisation design and behavioural change, as well as key human capital systems, and an understanding of workforce transformation tools available in the market.

You will also have ‘core consulting’ experience in developing proposals, managing teams and project risks, influencing upwards both internally and externally, and leading through complexity and ambiguity.

KPMG Overview

KPMG in the UK is part of a global network of firms that offers Audit, Legal, Tax and Advisory services. Through the talent of over 16,000 colleagues we bring our creativity, insight and experience to solve our clients’ and communities’ biggest problems. We’ve been doing this for more than 150 years.

We aim to be universally recognised as a place for great people to do their best work. A firm known for our collaborative and inclusive culture, using technology to empower and equip our people to deliver outstanding work with real flexibility – through inspiring workspaces, innovative ways to collaborate and hybrid ways of working.

With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our mission is simple: To support the UK in a connected world. It guides everything we do, underpinned by our values: Courage, Integrity, Excellence, Together and For Better.